We offer a 30-day money-back guarantee. If you're not satisfied with Your next walk, you can request a full refund within 30 days of your order date.
Because a subscription gives instant access to unlimited walk planning, the full guarantee applies while you haven't yet used unlimited planning beyond the free allowance. If you have used unlimited planning during those 30 days, we may instead offer a partial refund that fairly reflects the use you've had — we'll always tell you what we can offer before anything is processed.
Refunds are processed by our payment provider, Paddle. To request a refund, visit paddle.net and look up your order, or contact our support team via the address shown on your receipt and we'll help.
Once a refund is issued, unlimited access ends immediately. Your saved walks remain available to view, and you keep any unused free walk searches.
Questions about this page? Contact us at the support address shown in your receipt, or via paddle.net for anything about a payment.